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Support
Guides for using the hub, common questions, billing, and a form to reach us.
Contact us
Questions about your hub, billing, or the product in general — send a message and we will reply to the email you enter. You can also email support@lovely-home.co.uk.
The form is unavailable just now. Email support and we will get back to you.
Common questions
Billing, Free vs Lovely Home+, and how stays work — the same answers as in Help.
Guides
- Set it up — wizard, scheduled stays, optional wall tablet.
- Common questions — Free vs Lovely Home+ vs Multi Home, My Homes, billing, and booking stays.
- Using the hub — owner guide (guests, House Guide, settings, troubleshooting).
- Staying as a guest — how visitors use the hub on a phone or tablet.
Account and billing
- Pricing — Account plans from Free (1 home) to Lovely Home+ and Multi Home (3 or 10) — Lovely Home+ from £4.99/month.
- Manage your subscription — your account page (we email a one-time code to the signup address).
- Refer a friend — generate a single-use link from your account page after sign-in. Details on pricing → Refer a friend.
- Try before you sign up — public demo (username demo, password lovely-demo). Data resets overnight.
Privacy
Read how Lovely Home handles information: Privacy Policy · Security · Terms